Seller Agreement
Welcome to Stamps2Go ...
connecting philatelic buyers and sellers!
Any person or company who wants to sell items on Stamps2Go
must accept the terms and conditions of this Seller Agreement without change.
By registering as a seller on Stamps2Go,
and using the service, you agree to be bound by all the terms and conditions of
this agreement, and to applicable policies and guidelines which may be
established.
Stamps2Go reserves the right
to change any of the terms and conditions contained in this Seller Agreement at
any time. Any changes will be effective upon posting of the revisions on the
Site. You are responsible for adhering to this agreement, and any subsequent
revisions that might be made to it, even if no notice is received. This Seller
Agreement will be available for review at the Stamps2Go
site at any time.
1. ELIGIBILITY
Use of the Stamps2Go site
and services is limited to persons or companies that lawfully can enter into
and form contracts under applicable law. For example, minors are not allowed to
be a seller on Stamps2Go. To
register as a seller, you must have a valid PayPal account in order to receive
fund transfers of your sale proceeds from Stamps2Go
. You must provide your real name, address and E-mail address.
The E-mail address you provide should be the primary E-mail address you use for
PayPal. This Email address will be used when making fund transfers to your
PayPal account.
2. SELLER FEES
Please review the Fee Schedule contained in the
Help section (and incorporated into this Seller Agreement by reference). All
fees are in U.S. dollars. The Fee Schedule may vary in the future. The current
Fee Schedule in effect on the date of sale of each item shall govern the
transaction. You should check the fees and terms each time you participate. All
fees will be deducted from the proceeds of the sale, and the balance due
(including shipping) will be credited to your Stamps2Go
account.
If you fail to acknowledge an order, or cancel an order, a cancellation fee will be charged to your Stamps2Go account. The amount of the cancellation fee will be the same as would have been charged if the order had completed successfully.
By listing an item for sale on the Site, you authorize Stamps2Go to initiate a binding sale agreement with the buyer on your behalf. You also authorize Stamps2Go to deduct any applicable fees from the sale proceeds, charge the buyer any applicable shipping costs, and then transfer the net sale proceeds to your PayPal account.
Seller fees charged when the seller acknowledges an
order (by entering a shipping date) are final and non-refundable.
Seller agrees that these fees are charged in return for services rendered by
Stamps2Go, and subsequent adjustments to
the transaction by the buyer or seller, including cancellations and refunds, do
not take away from the fact that the services were provided in good faith by
Stamps2Go .
3. POLICIES AND GUIDELINES
You agree to abide by the policies and guidelines contained in the Help section
(and incorporated into this Seller Agreement by reference) when selling on
Stamps2Go. These policies and guidelines explain the processes and set out
acceptable conduct and prohibited practices. We may change these procedures and
guidelines in the future, and such changes will be effective immediately upon
posting without notice to you.
4. Stamps2Go's ROLE
Stamps2Go provides a venue
where third-party sellers can advertise items for sale to third party buyers.
Stamps2Go allows the buyer to initiate a
sale transaction with a seller, and transfers the proceeds of the sale to the
seller, after collecting a seller fee. After payment is received and
transferred to the seller's account, shipping of merchandise, and any further
negotiations related to the sale are the responsibility of the respective
buyers and sellers.
Stamps2Go has no financial
interest in the sale, other than the seller fee which is collected based on the
sale amount. As a Seller, you may list any item on the Site unless it is a
prohibited item as defined in the policies and guidelines contained in the Help
section. Only items which you are legally entitled to sell may be listed on
Stamps2Go. This would generally be defined
as items that you own, or items which you may legally offer as a representative
for another party. Under no circumstances may you offer for sale items which
are stolen, illegally obtained, counterfeit or fraudulant. It is up to the
seller to accurately describe the item for sale to the best of his abilities.
5. TRANSFER OF FUNDS
Each seller registered with Stamps2Go
must have a currently valid PayPal account so that funds may be transferred to
him when requested. Failure to maintain a valid PayPal account will be
considered a breach of this agreement. If any change is made to the seller's
primary PayPal E-mail address, the seller must immediately indicate this change
by updating his Stamps2Go User
Registration information.
If, for any reason, a transfer of sale proceeds cannot be made to the seller,
any amounts due will be held in escrow by Stamps2Go
while we attempt to contact you to work out any problems which may exist. This
would normally happen because the E-mail address provided to us is not the
primary PayPal E-mail address, because of internet connection problems, or if
the PayPal site is temporarily unavailable. The seller agrees that any
balance in his Stamps2Go
account will be forfeited if we cannot contact him within 60 days from the
date of the sale.
All new sellers are subject to a probationary period of 90
days. During the probationary period, proceeds from each order will be held in
escrow in the seller's Stamps2Go
account until the sale is complete. An order is considered complete when it is
marked as such by the buyer, or 30 days after the shipping date if no
complaint is pending. Once the probationary period is over, proceeds from
orders of $100.00 or more will be held in escrow in the seller's Stamps2Go
account until the transaction is completed. See the Stamps2Go
Account Escrow Policy for more details. Our escrow policy is necessary
to protect Stamps2Go against
charge-backs initiated through PayPal by the buyer.
Stamps2Go may earn interest
or other compensation from the balances in our PayPal accounts that result from
the timing difference between our being paid by Buyer and our PayPal account
being debited to pay the seller.
6. REFUNDS AND DISPUTES
If the buyer is unhappy with items received from the seller, or if items are
never received, it is the responsibility of the buyer and seller to resolve any
resulting dispute. Stamps2Go
offers a method for buyers to provide feedback about problems and disputes, but
is not directly involved in this process.
If it is determined between the buyer and seller that a refund or partial
refund is due the buyer, the arrangements for the transfer of funds must be
made between the buyer and seller. Stamps2Go
does provide a mechanism for making refunds once a sale has been
acknowledged, however any refund must be agreed upon between the buyer and
seller, and initiated by the seller.
The responsibility of Stamps2Go
is deemed to be completed when the sale proceeds are transferred to the
seller's Stamps2Go account.
If the seller cannot be contacted regarding a pending sale, or fails to
acknowledge the sale, and funds have not yet been transferred to the seller's
account, Stamps2Go will
refund to the buyer any amounts that have been transferred to Stamps2Go
from his PayPal account.
If a buyer lodges a complaint, and the seller does not respond to the buyer
in a timely manner, the webmaster may request an update on the status of the
complaint from the seller. If the seller does not respond
to the webmaster within 10 days regarding how the complaint will be settled, Stamps2Go
will refund the buyer the full amount of the order and deduct the amount from
the seller's Stamps2Go account.
If a buyer does a charge-back through PayPal or his credit issuer, and the
charge-back is upheld by the payment processor, Stamps2Go
will deduct the amount of the charge-back from the seller's account. If there
are insufficient funds in the seller's Stamps2Go
account to cover the refund, the account will show a negative balance that will
offset proceeds from future sales. In cases where a refund is not voluntarily
issued by a seller, and must be done by Stamps2Go
to settle a complaint, the complaint will be marked as "unresolved".
Stamps2Go reserves the right
to deny seller status to any person or company that fails to honor this
agreement, or that we can reasonably assume will not conduct transactions in an
honest and respectable way. This would include existing registered sellers for
whom we have received user complaints, and prospective sellers who we have
reason to believe will use the Stamps2Go
service improperly.
7. SELLER NOTIFICATIONS
Each registered seller must maintain a valid E-mail address to be used for
notification of sales, disputes, or other communications. If the seller's
E-mail address changes, it is his responsibility to update his Stamps2Go
User Registration information accordingly. Sellers should check their E-mail
frequently (at least once every 2 or 3 days) to facilitate the timely delivery
of sale and dispute notifications.
If you have a sale pending, and you have not responded to
your notification E-mail, we may try to contact you by phone if you have
provided a phone number. Phone notification is not guaranteed, but may be done
at our option if the sale amount warrants.
No notifications will be sent regarding changes to this Seller Agreement, or
other policies and procedures. It is up to each individual seller to check the
help section on the Stamps2Go
site to stay abreast of the latest changes.
8. LISTING AND SELLING ITEMS
When a seller lists items for sale, he is obligated to sell the goods at the
listed price. Upon receipt of payment from Stamps2Go,
the seller must ship the items in a timely manner, using appropriate packaging
materials.
IMPORTANT: Items you list for sale at Stamps2Go
should not be available for sale elsewhere. This includes eBay auctions, other
websites, or a retail store. When a buyer initiates a purchase at
Stamps2Go, his payment is immediately
received and the sale is confirmed. At this moment you, as the seller, are
obligated to provide the items he has ordered.
All items should include a fair and accurate description as to their condition
and grade. Item descriptions must abide by the Stamps2Go
Content Policy. Any defects should be noted,
unless an image of the item is provided which obviously shows the defect.
Grading of philatelic items is a subjective art, so the seller should be
prepared to offer a refund or settle any dispute that arises if the buyer's
appraisal of the item is not the same as the seller's.
When a buyer places an order, Stamps2Go
will collect payment from the buyer, and then send a notice to the seller
advising him that a sale is pending. It is the seller's responsibility to
monitor his E-mail and respond to this notification in a timely manner (within
5 days). Payment will not be transferred to the seller's PayPal account until
he confirms notification of the sale and provides the shipping date and method
for the purchased items.
After the sale is complete, the seller agrees to the further responsibility of
monitoring his E-mail in a timely manner to check for any notifications which
may be sent in the event of the buyer registering a complaint.
Each seller who has items listed for sale must log in to Stamps2Go at least once every 30 days to verify that he is still active and able to respond to an order should one be received. If a seller fails to log in for more than 30 days, his sale items will be placed on hold and temporarily removed from our listing. When items are on hold, a seller may log in at any time and re-activate his sale items.
When more than one identical item is listed for sale at Stamps2Go, they should be listed as one item with an appropriate "Quantity Available". The item will remain in our listing until the "Quantity Available" becomes zero, at which time it will be removed from the sale listing. Our nightly maintenance routines will automatically combine any duplicate items found into one listing item with a multiple quantity. Sellers who routinely engage in a practice of trying to list multiple duplicate items in order to "load" the listing in their favor will receive a warning.
Each seller agrees to limit the number of item listings he has available at any one time to 100,000 or less, unless special permission is granted by the webmaster (see below). If a sale item has a quantity available of more than one duplicate item, the sale item will still count as only one toward the maximum of 100,000. This provision is intended to prevent a single seller from overwhelming the Stamps2Go sale listing with a huge number of commonly available items. If we find that a seller is exceeding the limit of 100,000 sale listings, he will be asked to eliminate some of his items to bring the total number below the 100,000 item threshold. If the seller fails to limit his sale listings as described above, his seller priveleges will be revoked.
Sellers who have been active at Stamps2Go for at least one year, and have no record of unresolved complaints, may request an exemption from the webmaster to exceed the 100,000 item limit. If, in the webmaster's opinion, the items offered by the seller are diverse and priced reasonably, an exemption may be granted. This exemption is provisionary, and may be revoked if the seller fails to continue offering desirable and reasonably priced items.
9. SALES/USE TAXES
The seller agrees that it is the Seller's and the Buyer's responsibility to
determine whether sales or use taxes apply to the transactions and to report
and remit the correct tax to the appropriate tax authority. Stamps2Go
is not obligated to determine if any taxes are due, and is not responsible to
collect, report, or remit any sales or use taxes arising from any transaction.
Accordingly, Stamps2Go does
not add sales or use tax to any transaction initiated on our site.
Stamps2Go is primarily a
venue for private individuals to buy and sell stamps. In such cases, the seller
would not normally be authorized to collect sales or use tax. Generally, the
responsibility is with the buyer to report the purchase and pay a use tax to
his local taxing authority.
In cases where a Stamps2Go seller
is a business that is obligated to collect sales tax, the seller agrees that he
will responsibly report such sales to his local tax authority, and remit the
proper taxes due as a cost of doing business.
10. CONFIDENTIALITY OF RECORDS
Information you provide to Stamps2Go
as a part of the registration process will only be used for purposes necessary
for the listing, sale, and transfer of funds on Stamps2Go. We will not sell, or
otherwise make available, any information you provide to any third party for
advertising or other purposes (except as noted in the section ILLEGAL
ACTIVITY).
Your user ID, and the information provided for sale listings, is readily
viewable by any visitor to the Stamps2Go
site. Your E-mail address is only made available to buyers and sellers for
contact purposes during or after a sale transaction. Your password is only used
internally by Stamps2Go, and
is never made available to third party persons under any circumstances.
It is your responsibility to protect your password from unauthorized use, and
to change it if you feel its privacy has been compromised.
11. ILLEGAL ACTIVITY
The Stamps2Go site and
services may be used only for lawful purposes and in a lawful manner. You agree
to comply with all applicable laws, statutes, and regulations. You may not
register under a false name or impersonate any participant or use another
participant's password(s). Such fraudulent conduct is a violation of federal
and state laws.
Fraudulent conduct may be reported to law enforcement Stamps2Go
has the right, but not the obligation, to monitor any activity and content
associated with this site, and may investigate any reported violation of its
policies or complaints and take any action that it deems appropriate. This
includes the right to report any activity that we suspect violates any law or
regulation to appropriate law enforcement officials, regulators, or other third
parties.
Stamps2Go will cooperate
with law enforcement authorities, when legally requested, to provide
information during the course of a legal investigation.
12. NO WARRANTIES
The Stamps2Go site and
services are provided "as is", and no claim or warranties are made that the
site will meet your requirements, will always be accessible, or will be free
from errors. No claim is made as to the proper conduct, or validity of
information provided by users of the site.
13. LIMITATION OF LIABILITY
Stamps2Go will not be liable
for any damages of any kind, incurred as a result of using the site. Sellers
and buyers agree not to hold Stamps2Go
responsible for any damages, financial or otherwise, that may result from
listing items for sale, buying, selling, or any other use of the site.
14. APPLICABLE LAW
The Stamps2Go site and
services are arranged, sponsored, or managed by Stamps2Go
in the state of Florida, USA. The laws of the state of Florida govern this
agreement and all of its terms and conditions.
15. TERMINATION OF SELLER STATUS BY Stamps2Go
Stamps2Go reserves the right
to deny seller status to any person or company that fails to honor this
agreement, or that we can reasonably assume will not conduct transactions in an
honest and respectable way. This would include existing registered sellers for
whom we have received user complaints, and prospective sellers who we have
reason to believe will use the Stamps2Go service improperly.
If Stamps2Go terminates the
seller registration of a seller, any and all funds due to the seller will
immediately be transferred to the seller's PayPal account, if possible. If
there is a problem contacting the seller, or if the seller's PayPal account is
not valid, the rules defined under 'TRANSFER OF FUNDS" will apply. Any items a
seller has listed on Stamps2Go
when his seller status is terminated will be immediately deleted from the
listings.
16. TERMINATION OF SELLER STATUS BY SELLER
The seller may terminate his seller status at any time, and without notice, by
simply unchecking the 'Register as Seller' checkbox on the User Registration
Information page. All items listed for sale by the seller will immediately be
removed from our listings. Any sales which have previously been initiated, and
are not yet complete, will be completed by Stamps2Go,
and must be honored by the seller.