How Stamps2Go Works
Stamps2Go is a new concept
for connecting philatelic buyers and sellers. Our reasons for launching the
Stamps2Go site are described in
Why Stamps2Go. What
makes Stamps2Go different
from the myriad of stamp dealer and auction sites that already exist on the
net? The easiest way to explain is to describe how Stamps2Go
works.
Stamps2Go is a non-auction
marketplace where collectible stamps are bought and sold. Anyone can browse our
site, and view the listing of stamps for sale. If you are a seller, you may add
your stamps for sale to our listing for free - there is no listing fee. This
can easily be done using our item entry form.
To buy stamps, you select items you wish to purchase from the stamp listing,
and add them to your shopping cart. The items in your cart may be from several
different sellers. When you are ready to check out, we will list all the items
in your cart, grouped by seller. You will be charged a set
shipping charge for each seller from which you are buying.
The amounts charged for shipping are set by Stamps2Go,
so there won't be any surprises. Every seller must agree to accept these set
amounts as part of the Seller Agreement. This policy establishes a level
playing field where buyers won't have to shop for specific sellers to get a
fair shake on shipping costs.
It should be obvious, however, that purchasing multiple items from the same
seller will help reduce your total shipping cost. This incentive also works to
the benefit of sellers, because it is cost effective for them to sell more than
one item at a time. Since buying more than one item from the same seller is
advantageous for both buyer and seller, we make it easy to view all items from
a particular seller. Simply click on the "View other items from this seller"
button while you are shopping.
All payments at Stamps2Go are
made through the PayPal payment service, either as a PayPal transfer or a
credit card transaction. Why do we insist on using PayPal? The short anwswer is
that it enables us to instantly confirm your purchase, and transfer funds to
the seller. For the long answer, see the section Why do we
use PayPal?.
The entire process of logging on to Stamps2Go,
shopping for stamps, checking out and making payment can be accomplished in
just a few minutes. No waiting for an auction to end. No shopping all over the
internet for the best prices. And no worrying about how much the shipping and
handling charges will be.
When your transaction is complete, we will send you an E-mail confirming your
purchase. We will also send the seller(s) an E-mail with the details of your
purchase.
The seller(s) will package and ship the items to you by first class mail or
airmail letter post. When the order has been shipped, the seller(s) must log on
to Stamps2Go to finalize the
sale and provide us with the shipping date. When this is done, we will transfer
the sale proceeds to their account. We will also send the buyer an E-mail
advising him of the shipping date for the items ordered from this seller.
When the buyer receives his order, he should check to make sure everything is
as advertised. There is no need to post "positive feedback" about the seller.
At Stamps2Go we consider a
sale completed without any disputes to be evidence enough of positive feedback.
If the buyer does have a problem with the items received, or if he does not
receive the items, he may lodge a complaint with Stamps2Go.
The seller will be notified of the complaint, and Stamps2Go
will provide both buyer and seller with each other's E-mail address so that
they can resolve the dispute. When the dispute is resolved to the satisfaction
of the buyer, he should clear the complaint with Stamps2Go.
Any complaints remaining unresolved will cause negative feedback to be posted
to the seller's account.