Buyer E-Mail Notifications
As a buyer at Stamps2Go you
may receive the following types of E-Mail notifications:
-
Purchase acknowledgement - When you place an order with Stamps2Go,
we will send you an order acknowledgement E-Mail when we receive notification
from PayPal that your payment has been accepted.
-
PayPal payment advice - When you pay for an order, you will receive an
E-Mail from PayPal advising you that you have paid money to Stamps2Go
-
Payment denied notification - If your payment is denied by PayPal, we
will send you an E-Mail advising you of the situation. Denial of payment by
PayPal will cause your order with Stamps2Go
to be cancelled. This should only happen if you elect to pay by checking
account transfer, and funds are not available in your account.
-
Shipping notification
- When a seller provides us with a shipping date for your order, we will send
you an E-Mail advising you of the date your order will be shipped. If you
placed an order with several sellers, you will receive a shipping notification
for each part of your order.
-
Refund notification
- If a seller authorizes a refund or partial refund for an order, we will send
you an E-Mail advising you of the refund.
-
Order cancellation notification - If a seller cancels an order, or fails
to acknowledge your order, we will send you an E-Mail advising you of the
situation. If you ordered from more than one seller, the portion of your order
placed with other sellers will not be affected. In the event of a cancellation
of all or part of your order, your payment will be refunded by Stamps2Go.
Since PayPal does not currently provide a mechanism for doing automated
refunds, you should allow up to three days for us to issue the refund.
-
Complaint acknowledgement
- If you register a complaint in regard to an order, we will send you an E-mail
acknowledging the complaint you filed. This E-mail will provide you with an
E-Mail address for the seller in case he does not contact you in a timely
manner.
-
Stamps2Go announcements and news - From time to time, we may send you an E-Mail
advising of changes to the website, or other news that we feel would be
interesting to you regarding Stamps2Go